Important Information

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In response to a few of the most commonly asked questions I have been receiving since the launch of the new site I decided to put together a pretty informal question and answer type list.

  • Q: Why does the site tell me my email address is unknown? I have been getting emails from you for years!
  • A: The mailing list we use to send out emails to our readers is nothing more than just a list of email addresses that have opted to receive our newsletter and other promotional emails. That list does not have any login names or passwords associated with it and we were unable to transfer any of what we did have on the old website to the new one as far as user records were concerned. So, if you would like to login to the new website and participate in the forums and other interactive areas of the website please register for a new account here: http://www.losttreasure.com/user/register
  • Q: None of my bookmarks work and I cannot access the sweepstakes or the <fill in content here>?
  • A: The new website is powered on a totally different platform than the last. The old website was run on a Windows server under IIS and was written using a mix of Cold Fusion and ASP. That resulted in pages of the website having .cfm or .asp file extensions. The new site on the other hand is running on FreeBSD under the Cherokee Web Server and is coded in PHP using Drupal as its primary content framework. This will allow us to easily maintain and organize the site content and allow smooth upgrades in the future. The result of all this means the new pages will all have a .php extension or possibly no extension at all in some cases. If you have any pages from losttreasure.com bookmarked in your browser, please find the new location of that page and update your bookmarks.
  • Q: What happened to the virtual treasure/coin hunt and golden globe?
  • A: Unfortunately the virtual treasure hunt had been defunct for many months on the old website and was no longer being maintained. The overall state of the old website made it nearly impossible to manage or upgrade as it was. Nearly all of the content you came to enjoy will be available here again in the near future with the exception of the virtual treasure hunt and golden globe.
  • Q: Where are the old article archives from the past magazine issues?
  • A: You may be unaware of the fact that there are already literally thousands of articles present on the site. You can easily access teasers of them by simply searching for any keyword that may come to mind using the search box located near the top of the right navigation bar. To do a more in-depth search login to the website click the search button and then expand the 'Advanced Search' on that page.
  • Q: Have you removed the State Treasure stories for good?
  • A: No, absolutely not. The State Treasure stories along with the anthology books are very much a trademark product of our magazine and we know the value they have with our loyal readers. In order to get the website up by our internal deadline of December 1st we had to make a few hard choices here at Lost Treasure. We made a very deliberate point of providing as much of the old content as possible for the initial launch along with all of the very much improved interactive features contained on the new website.
  • Q: I am a subscriber to your magazine and would like to know where the subscriber only area has gone?
  • A: The subscribers only area is alive and well and already contains the ability to view the last 30 days worth of tales posted here on the website along with a sneak peak of the stories for the upcoming day. We will also be posting extended field tests. These field tests are nearly twice as long and much more in-depth than those available publicly. There are also plans underway to offer side-by-side product comparisons between multiple detectors to help you choose which detector is best for you.

Do you have a suggestion for something else that should be listed here? Please let me know by leaving a constructive comment below.

Comments

cire58's picture

RE: you are a greedy person

In addition to living on a fixed income, many of us did not choose to retire, we were forced into retirement. A contest is an opportunity to win something for free, regardless of financial status. We should all try to be fair, congratulate those who win, maybe next time it will be you or me that wins.

freelanz's picture

you are a greedy person

Have you ever thought that a person on retirement is living on a fixed  income and may need it as bad or worse than you. Here is hoping you never win anything.

CJoeJ's picture

blog replies

Check your profile, also try following the links in the email. It may be an old post that you checked the "Notify me when new comments are posted" box or the "All comments" or "Replies to my coments" options on an old post. You may be able to edit these to change the options. Joe

gargantua88's picture

replies to unknown comment

I don't know why I'm getting e mails telling me so and so has replied to my comment when I haven't commented for a long long time.

lilmme's picture

GO BUY ONE

Can not afford one thats why. You don't deserve to win, if you need one why dont you go buy one. Your comment was uncalled-for. What do you think all senior citizens have money.

Jrock's picture

Retired?

If your retired why can't you go buy one? Give someone who needs a detector a chance.

lilmme's picture

Sweepstake

Jrock read my comment....

gladlerfox's picture

Cocoa Beach

Hi! HAPPY NEW YEAR!!! Thank you for your giveaway! I enter every month. I am going to Cocoa Beach in a few months. I hope I can finally win a metal detector for my trips up and down the beach.

gdragonlucero's picture

Happy New Year !!!

Happy New Year to LastTreasure staff and all The readers !!!

gargantua88's picture

videos

I do not know why as I have never tried to watch the featured videos or any for that matter. Let me know what you find out about this problem. I would be interested in knowing what happens in that situation. Thanks.

gargantua88's picture

videos

I do not know why as I have never tried to watch the featured videos or any for that matter. Let me know what you find out about this problem. I would be interested in knowing what happens in that situation. Thanks.

rebecca burcroff's picture

videos

Do you know why I can watch the videos but not the featured ones?

dangyankee55's picture

Drm

I purchased a subscription and bought 2 other books, digital down load on my iPad and can't read any of them, it downloads blank pages, then says drm protected cannot download, please help. Thx Tom

cnielsen's picture

Follow up

Hi Sharon...I will bring your message to the attention of Customer Service, as we don't typically deal with subscription information in the forums. If you don't mind giving out your personal information here, feel free to leave your phone number and address. While waiting on more information, let me ask when you subscribed. If it was in the last six to eight weeks you are in the normal time frame it takes to process and receive your first issue. After that initial start up time you will receive your magazines monthly. Thanks much. I will have someone follow up with you.

Treasure Hunter's picture

subscription

I have not yet received any magizines. I have paid for a year but have not got anything.               Sharon Flores

Jim Rook's picture

A hearty Thanks!

Thank you, all of you at LT for your dedicated work.  It can't be easy producing new material each month for the magazine as well as the web site.  I know that I represent many many THr's that read and learn.  I've followed you with a paper subscription in the 90's and always the web site.  I am never disappointed.Thank you.

cnielsen's picture

Have a Very Merry Christmas THers!

All of us Here at Lost Treasure Wish You and Yours the Very Merriest of Holidays, Merry Christmas and a Bountiful and Happy New Year Full of Treasure and All Your Favorite Things!

mayojamesr's picture

Holidays

Merry Christmas and Happy New Year to all

dmeng5's picture

Merry Christmas and Happy New

Merry Christmas and Happy New Year to all. I hope 2012 brings everyone good finds.

gargantua88's picture

Merry Christmas

To All,      I want to wish everyone a Merry Christmas and a Happy New Year to everyone. May the upcoming year be generous in your finds apron and safe for everybody. From me and my family to yours.

gargantua88's picture

Merry Christmas

To All,      I want to wish everyone a Merry Christmas and a Happy New Year to everyone. May the upcoming year be generous in your finds apron and safe for everybody. From me and my family to yours.

mayojamesr's picture

Coins

I just joined this site and plan to get a subscription. I am happy I found an answer to the coins while looking around. Thanks for all the info. 

looneyone's picture

coins reply thanx

Thank you for your response, I was wondering what they were for, Thank you for the detailed answer was exactly what I was wanting to know ,,,,,, thanx again JLooney    looneyoneatyahoo [dot] com

J.Looney looneyoneatyahoo [dot] com (looneyone@yah)

cnielsen's picture

Coins

The "coins" are basically store credit, but they also affect the badges people get.  You get "One Scoop" for having 1 or more points and then get more scoops according to how many points you accumulate.  Currently you can work up to 5 Scoops by getting 300 or more points.  You get points by participating on the site through things like posting comments, creating forum topics, adding a picture to your profile page or just browsing pages and products.  The points can also be exchanged as cash to purchase products on the site.  Each coin is the equivalent of $0.01 (1 cent).  The coins can be used to purchase products when you amass enough to cover the price of an item. For example, at 295 coins you could get a free digital archive (regularly $2.95).  The coins expire exactly 365 days after they are earned if not spent and may not be used as partial payment.  To use the coins on a product you must have enough coins to cover the entire purchase price.

looneyone's picture

COINS

I am new to the lost treasure site, and was wondering what the coins I received when i subscribed, have browsed the site and cant see what they are for, unless they are from the old site I read about in comments , can you shed some light on that subject for me,,,, looneyone in va, th'er and loving it.

J.Looney looneyoneatyahoo [dot] com (looneyone@yah)

JJR's picture

Digital subscriptions

If you get a print, or digital subscription, are you allowed acess to the archives?

1JimRook's picture

I love the new site.

I have been a subscriber and participant for many years. I was even named in one LT mag. years ago in a BH advertisement.
This new site is friendly and informative and I also like the Tube. Jim

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Jim

baron1larry's picture

access my messages

How do I access the messages that I post , would like to be able to see the for referance ,

I have had very spartic service with my subscription somt time I get 2 issues then do not recieve any for 2-3 n months then they start to come again

Please look into this for me

thank you

Larry

LT Webmaster's picture

Re: I'm Sorry ...

If you would let me know what exactly you are looking for I would be glad to steer you in the right direction.

Sign-up for the FREE Lost Treasure Newsletter Have something to discuss? Send me a private message -- John

frenchfry123's picture

I'm sorry but I have tried to

I'm sorry but I have tried to like the new change, but I just can't find stuff like I use too.

mcclave's picture

Great New Site

I'm getting the hang of the new way of doing things and I really like the new site. Rubbing hands together in anticipation of winning one of these fine detectors!

Floyd Taylor's picture

Daily entry

I personally like the new site and haven't had any problems.
All i can say is keep up the good work.

LT Webmaster's picture

Re: Can't log in

Please read the article...the old site has a different user database than the old one did. Please simply create a new account by clicking 'New Hunter' below the login boxes if you have not done so already. Also, please do not post your subscriber number in a public forum...i have edited your post and removed it.

Sign-up for the FREE Lost Treasure Newsletter Have something to discuss? Send me a private message -- John

Treasure Hunter's picture

Can't log in

No matter what I try, it doesn't "Recognize" me when I try to login. Carl Nilson xxxxxxxxxxxxxxxxxxxxxxxxxx

LT Webmaster's picture

Re: Monthly Sweepstakes & Entry Limits

You are allowed two entries per 24 hours. However, those are rolling 24 hour periods. Example: You enter the sweepstakes today at 10am and then again today at noon. Now, if you come to the site the tomorrow at 9am you will not be allowed to enter until after 10am because you already have 2 entries within a single 24 hour period. The two entries per 24 hours are not there so you can enter twice a day. They are there so that you can enter once a day at anytime you like without having to worry about the exact time you enter.

Sign-up for the FREE Lost Treasure Newsletter Have something to discuss? Send me a private message -- John

Treasure Hunter's picture

Monthly Contest

It saddened me to read your reply that some people were allowed to enter the contest as many as 50 times per day. As a daily entrant, I limited my entries to one per day. Now I find that I never had a chance! So I just now read that you are allowing two entries every 24 hours. So, I entered again today only to get a reply that I am not allowed to enter. We Americans can't trust our administration in Washington D.C., the Congress, State governments and now you! If you can't trust Lost Treasure, who can you trust? I now know the answer...

LT Webmaster's picture

Re: Subscriber only area

Please don't post your subscriber number in an public forum. To contact me or anyone else at Lost Treasure simply use the contact form. You can also click my user name anywhere you see it to open my profile and send me a message. You can do the same for anyone else registered with the site as well.

Sign-up for the FREE Lost Treasure Newsletter Have something to discuss? Send me a private message -- John

KansasJack's picture

RE: Subscriber only area

In your FAQ you state email your subscription number and email address to be allowed into the subscribers only area. You give no email address. Therefore the following is submitted so my account can be marked as a subscriber. my subscription number is ******* and my users name is KansasJack.

LT Webmaster's picture

Re: Archives

You can browse all of the archives by simply using the 'search' box in the upper right navigation bar.

*EDIT* There is now an 'Archives' menu located on the top navigation bar.

Sign-up for the FREE Lost Treasure Newsletter Have something to discuss? Send me a private message -- John

BHNugget's picture

Archives

Where is the shopping mall located where you could purchase arcived articles?

LT Webmaster's picture

Please read 'Important Information' located on the home page

The limit everyone keeps talking about has been changed for several days now. Everyone is allowed two entries per 24 hour period, which should allow everyone plenty of flexibility.

Sign-up for the FREE Lost Treasure Newsletter Have something to discuss? Send me a private message -- John

Treasure Hunter's picture

sweepstakes

I like the old way better because I could enter once a day and now it is once every 24 hours. Sometimes I enter at 9 or 10am, sometimes 3 or 4pm. I would like to see it be 12am to 12am,

LT Webmaster's picture

Re: Control Number

There is no longer any 'logging into' the subscriber only area. The subscriber only area simply shows up as another menu item once you login to the site if your account has been marked as a subscriber. Please read the 'Important Information' I posted to the homepage. That answers this question and many others.

Sign-up for the FREE Lost Treasure Newsletter Have something to discuss? Send me a private message -- John

Treasure Hunter's picture

Control Number

I used to subscribe to your digital magazine but am not going to renew unless you can give me a number of which I can log into the subscribers only area. DON Weeks.

LT Webmaster's picture

Golden globe

Please check the FAQ I posted earlier, the golden globe and virtual hunt are in the same category.

Sign-up for the FREE Lost Treasure Newsletter Have something to discuss? Send me a private message -- John

MikeM's picture

Gold Globe Contest

What happen to the Gold Globe Contest?

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